• LTK Creator app

  • LTK Creator app

  • LTK Creator app

  • LTK Creator app

  • LTK Creator app

LTK Creator app

The LTK Creator app is a platform designed for influencers and content creators, enabling them to easily create shop-able content for their followers. It allows creators to link products from a wide range of brands, making it simple for their audience to purchase items directly from their posts.

Role

As Lead Designer, my role was to comprehensively redesign the LTK Creator app amidst rising industry competition and increasing user traffic. My responsibilities included revamping user flows, overhauling the design system, reassessing the information architecture, integrating motion design to enhance various user experiences, and redesigning the overall app.

Company
LTK - (Liketoknow.it)

Year
2021

Type
UI/UX Design, Motion Design, Design Systems

Platforms
Mobile - iOS

Challenges

LTK users grapple with finding suitable brand partnerships, limited performance insights, and balancing authentic content with promotions. Additionally, the platform's lack of detailed user support.

Understanding the landscape

To grasp the evolving digital marketplace, we delved into current trends, user expectations, pain points, and the technological advancements shaping the creator economy.

Solution

To address the challenges faced by LTK users, I implemented a holistic redesign Leveraging data and research. This revamp aimed to streamline the experience for creators managing their posting and business experience.

The users

Our user base primarily consists of dynamic content creators and influencers seeking intuitive, efficient tools for monetizing and showcasing their products.

Competitive Research

Audits were conducted on competing platforms, analyzing their features, user interface, and market positioning to identify opportunities.

Shared foundational features

  • Tools to easily create and manage affiliate links for product monetization.

  • Features for interacting with the audience, such as comments, likes, and sharing options.

  • Systems for tracking earnings and processing payments.

Shared pain points

  • Difficulty in finding and partnering with aligned brands.

  • Insufficient tools for performance and engagement insights.

  • Balancing genuine content creation with product promotion.

  • Lack of comprehensive support and educational resources to get started.

  • Hard to understand what their audience wants.


Research

In conducting user research, I engaged in in-depth interviews with several creators, uncovering their key pain points. This feedback, particularly regarding the need for streamlined content management and improved audience interaction tools.

The research synthesis led to the following insights:

  • Creators seek enhanced analytics and actionable insights for optimizing their outfit posts.

  • There is a strong demand for guidance and support for new creators starting out.

  • Creators desire improved tools for comparing various aspects of their content.

  • There's a need for clearer and more detailed information regarding payouts, including frequency and amounts.

Based off the interviews conducted, I realized a few of them are pretty similar. Personas helped stay grounded.

User flow revamp

I streamlined the creator posting experience by introducing a unified interface, addressing the previous issue of fragmented content management. We also enhanced product review features, allowing creators to provide detailed insights about product fit, size, and quality, thereby empowering them and improving follower engagement with their content.

I omitted the flows here for legal reasons.

Ideation

I started to draft out possible solutions with my team. Revisiting the initial data points and interviews to define the best route.

Motion Design Responsibilities

As the team's sole motion designer, my role involved building motion elements from a design system perspective, ensuring they could be seamlessly integrated into various designs and flows. I was responsible for creating an accessible system for other designers to use existing motion graphics, and I established a robust handoff process for engineers, ensuring seamless integration.

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